School of Commerce
BA in Administrative Service Management
Three for regular and four for extension
Admission to regular undergraduate courses is based on the Ethiopian Higher En Entrance Certificate Examination (EHEECE) scores, the student’s preference, and the capacity of Departments/Schools/Centers. The basic admission criterion for the regular program is successful completion of the common freshman courses, subject to academic performance assessment.
Students must take and pass all the required modules to satisfy the requirements for graduation. CGPA and MGPA at least 2.00 No “F”, “D” grades Other requirements might be set by specific University graduation requirements.
Program Details
The program in Administrative services management aims at producing graduates who can practically coordinate and direct all support services and information related organizational activities which include: administration, payroll, conference and travel planning, information and data processing, mails and materials scheduling and distribution, printing and reproduction, records management, telecommunications management, secretarial and reception, security, parking, and property procurement, supply, and disposal. Hence, this program is carefully designed to equip students with the necessary knowledge and skills in Administrative Services Management and in Information & Office Technology so that they will be able to discharge their versatile responsibilities when they work as generalists and administrators. Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.
Carrier Direction
Administrative services managers are often responsible for the following tasks:
- Control clerical and administrative staff.
- Set departmental goals and deadlines.
- Create, manage, and track records
- Change policies or processes to improve operations Keep an eye on the facility to verify that it is safe, secure, and well-maintained.
- In charge of the upkeep and repair of machinery, equipment, and electrical and mechanical systems.
- Ensure that facilities satisfy environmental, health, and security requirements and that government regulations are followed. Administrative services Managers organize, coordinate, and direct a wide range of services that enable businesses to run smoothly. A company may have various managers that handle services such as mail, printing and copying, recordkeeping, security, facility maintenance, and recycling that serve the needs of multiple departments.
- An administrative services manager may be in charge of ensuring that the organization has the goods and services it need. Furthermore, an administrative services manager in charge of coordinating space distribution may consider employee morale and available budgets when selecting the optimum method to arrange a given physical area.
- Managers of administrative services may investigate energy consumption habits, technology usage, and office equipment. Managers, for example, may advocate purchasing new or different equipment or supplies in order to reduce energy expenses or improve indoor air quality.
- Administrative services managers also prepare for equipment maintenance and replacement, such as computers. A timely replacement of equipment can help the organization save money because the cost of upgrading and maintaining equipment eventually exceeds the cost of purchasing new equipment.
Careers for Administrative Services Managers includes:
- Administrative directors
- Administrative managers
- Administrative officers
- Administrators
- Building managers
- Business office managers
- Business unit managers
- Directors, operations
- Facility managers
- General managers
- Industrial property managers
- Managers Office managers
- Records and information managers
- Records management directors
Courses
| Courses | Course Credit | Course ECTS |
|---|---|---|
| Basic English Skills | 10 | |
| Block 1: Communicative English Skills | 5 | |
| Block 2: Basic Writing Skills | 5 | |
| Fundamentals of Economics | 10 | |
| Block 1: Microeconomics I | 5 | |
| Block 2: Macroeconomics | 5 | |
| Introduction to Logic | 5 | |
| Block I: Introduction to Logic | 5 | |
| Civics and Ethics | 5 | |
| Block I: Civics and Ethics | 5 | |
| General Psychology | 5 | |
| Block I: Introduction to Psychology | 5 | |
| Fundamentals of Administrative services management | 14 | |
| Block I: Introduction to Management | 5 | |
| Block II: Administrative Services Management | 5 | |
| Block III: Administrative Business Communication | 4 | |
| Establishing and Managing Small Business | 14 | |
| Block I: Entrepreneurship and Small Business Mgt. | 5 | |
| Block II: Principles of Marketing | 5 | |
| Block III: Business Environment Studies | 4 | |
| Basic Computer Skills | 11 | |
| Block I: Introduction to Information Technology | 5 | |
| Block II: Computer Writing | 6 | |
| Office management and Correspondence Processing | 9 | |
| Block I: Office Operations Management | 4.5 | |
| Block II: Text-Processing | 4.5 | |
| Office Automation | 10 | |
| Block 1: System Analysis and Design | 5 | |
| Block 2: Computer Networking | 5 | |
| Data Processing and Office Records Management | 13.5 | |
| Block I: Integrated Application Software | 4.5 | |
| Block II: Integrated Records Management | 4 | |
| Block III: Database Management Systems | 5 | |
| Accounting for Administrative Services Managers | 15 | |
| Block I: Principles of Accounting I | 5 | |
| Block II: Principles of Accounting II | 5 | |
| Block III: Computerized Accounting | 5 | |
| Managing People | 10 | |
| Block I: Human Resources Management | 5 | |
| Block II: Organizational Behavior | 5 | |
| Supply and Property Management | 9 | |
| Block 2: Principles of Procurement Management | 5 | |
| Block 3: Property Management | 4 | |
| Project Analysis and Quantitative Decision Making | 15 | |
| Block 1: Financial Management | 5 | |
| Block 2: Project Management | 5 | |
| Block 3: Math for Management | 5 | |
| Organizational Development and Leadership | 8 | |
| Block I: Organizational Development | 4 | |
| Block II: Fundamentals of Leadership | 4 | |
| Contract Formation and Administration | 9.5 | |
| Block 1: Business Law | 5 | |
| Block 2: Contract Administration | 4.5 | |
| Research and Senior Essay | 14 | |
| Block 1: Basic Statistics | 5 | |
| Block 2: Business Research Methods | 5 | |
| Block 3: Internship and Final Project | 4 |